学生账户办公室致力于帮助学生在推荐全球十大博彩公司排行榜学习期间满足他们的账户需求. 学生会计办公室的主要职能是协调和维护学生财务账户的各个方面, including the billing of tuition, room, board, and fees. Other responsibilities include generating bills, processing payments, issuing refunds, and maintaining payment plans. 我们乐于助人和知识渊博的工作人员随时准备帮助您和您的家人解决您可能遇到的任何问题或疑虑.
Please contact the Student Account staff as needed: officeofstudentaccounts@humansinus.com
Student Accounts FAQs
What is a student account?
南澳大学的所有学生都被分配了一个学生账户来跟踪校园费用. Tuition, housing, meal plan, 健康保险费(如适用)和其他杂费将记入学生账户. 支付给校园费用的款项在你的学生账户上显示为学分. 如果你获得了经济援助奖，这笔资金将被记入学生账户.
Please remember: – Work study may be part of your financial aid award, but this amount is not credited to the student account. Work study is an on-campus job for which you receive a paycheck. -在所有适当的文书工作完成后，才公布经济援助奖励和贷款, correspondence, and online check-in each semester is completed.
What is the mailing address for the Student Accounts Office?
The Student Accounts Office mailing address is 1315 Oakwood Ave. Raleigh, NC 27610.
Where is your office located on campus?
We are located on the basement floor of the Hunter Building in Room 2.
How can I contact someone in the Student Accounts Office?
You can contact someone in our office by phone, 919.516.4127 – email: officeofstudentaccounts@humansinus.com.
What are your hours?
学生账户办公室每周一至周五上午8:30接受预约.m. to 4:30 p.m. Our cashiers accept payments Monday through Friday 8:30 a.m. to 4:30 p.m.
Where are the deadlines published for fee payment, drop/add etc?
Where can I find how much I owe the University?
SAU uses a paperless billing system. 要查看网络账单，学生可以在这里登录学生门户: http://bit.ly/myfalconlanding.
- Once logged in click on Student Finance.
- Select semester you are trying to view. (Ex: Fall 2021)
- To view charges, click on charges. To view Financial Aid, click on Financial Aid.
- The balance will be at the bottom of the page where it says “balance”.
If you need to print off a statement for a semester, please click on “view statement” next to the semester displayed.
How do I waive my health insurance fee?
The deadline for waiving insurance for the Fall Semester has passed. 任何已缴纳健康保险费用的学生将保留健康保险. To view Benefits at Glance, click here: http://0i0o12u.humansinus.com/gordon-health-center/student-health-insurance/
How often do you bill during the semester?
SAU uses a paperless billing system. 我们可能会在整个学期中定期向您指定的SAU电子邮件帐户发送电子邮件提醒. Please check your account on a regular basis for important information.
How do I pay my bill?
- 在线-学生可以通过支票或信用卡/借记卡(Visa)在线支付账单, MasterCard, Discover, or American Express) by logging in to My Falcon Landing>Student Finance>Make a Payment.
- 邮寄付款:可邮寄至奥克伍德大道1315号学生会计处. Raleigh, NC 27610. 请将支票抬头注明推荐全球十大博彩公司排行榜，并附上你的学生证号码. Please put, 在邮寄任何与学生账户有关的付款时，请注明“注意:学生账户”.
What is FERPA and how does it affect me?
《推荐全球最大网赌正规平台欢迎您》(FERPA)是一部保护学生教育记录隐私的联邦法律. 这项法律适用于所有接受美国联邦教育资助计划资助的学校.S. Department of Education. Please refer to the U.S. Department of Education web site for more detailed information. 蒙大拿州立大学需要一份同意书才能公布包括经济援助在内的学生记录, scholarship and billing/account information.
I have a hold – a Business Office hold. What does this mean?
这意味着由于未支付的余额，您的帐户已被搁置. 请查看您的帐户详细信息并提交全额付款或建立付款计划. For questions about your hold, please contact Student Accounts.
I do not have a U.S. checking or savings account. How can I make a payment?
Wire transfers can be sent to the Student Accounts Office. Contact officeofstudentaccounts@humansinus.com to request SAU’s banking information. Please include your Student ID and the name of the sender on all wires.
Note: SAU does not charge for the receipt of wire transfers. However, 国际电汇需由汇款银行和收款银行之间的中介银行收取费用. 与您的银行核实，以确定哪些费用可能适用于您的电汇，并相应地调整您的转账金额.
I don't agree with a charge added to my student account. Whom do I contact?
Please contact the department for which the charge was originated. 学生会计办公室应校园各部门的要求张贴费用，没有这些部门的指示，不能取消或免除这些费用. 我们只能指引您到相应的办公室，以便您可以询问有关费用.
What miscellaneous charges can be added to the student account?
Some examples of miscellaneous charges are library fines, dorm damage, parking ticket, health service fees and departmental/course-related fees.
How do I gain access to my SAU email?
To set up your SAU email, please see instructions here. If you have any further issues, please contact CIT using a support ticket.
REFUND FAQS
I receive financial aid and know that I am due a refund. When will the refund be issued to me?
经济援助在学期的加/退期之后发放. Funds will first be applied toward your account balance and, if you receive an excess of financial aid, 贷方将显示在你的分类账上的退款金额(贷方将显示为负数)。. 退款将在推荐全球十大博彩公司排行榜从教育部收到您的资金后14天内发出. If you have established direct deposit, 您的退款将在14天内自动存入您在直接存款表上提供的银行账户. If you have elected to receive your refund via paper check, 支票将在资金到达后的14天内寄到您的家庭住址. 请通过“我的猎鹰登陆”监控您的学生帐户以获取最新信息. This process cannot be expedited for individual students.
How much is my refund?
To determine your refund amount, 将“已支付”的财政援助总额从有关学期的费用中减去. Please verify your account balance is accurate. 在加/退期之后增加或放弃的课程可能在经济援助到达时尚未反映在您的帐户详细信息中.
How will my refund be issued to me?
如果您想通过直接存入您的银行账户收到退款, 那么你需要通过“我的猎鹰登陆”门户网站提交信息. If we do not have a direct deposit form on file for you, then a paper check will automatically be issued. 您可以随时填写直接存款授权表格，以便通过直接存款获得未来的退款.
What does a voucher under “Refunds” mean on my student account?
A voucher means your refund is being processed or has been processed. 在“付款方式”一栏，如果上面写着“支票”，则表示退款将通过支票发放. 如果它显示“电子支票”，这意味着您的退款将在一到三个工作日内直接存入您的银行账户.
What if I add or drop a class?
学生将被评估与每次增加或减少相关的适当费用. 如果在你的财政援助退款安排之后，你的日程安排发生了变化, you are responsible for any additional tuition or fees. 在您的帐户上由于添加或放弃课程而产生的未偿余额可能会阻止您注册未来的课程. 取消课程的退款将根据我们公布的退款政策发放，如目录中所述. 请注意，您的注册状态的变化可能会导致您的经济援助的变化. Please review the catalog for more information.
What if I receive a refund but have a balance?
这可能导致在退款发放后经济援助被调整. If a refund has been processed for you in error, it is the student’s responsibility to return the funds immediately. Failure to do so can result in a hold being placed on the account.
My refund seems to be smaller this semester than last. Why is this?
If this is your second semester, 你很可能在第一学期就已经把学费押金打到你的账户上了. Additionally, 这学期你可能会比以前注册更多的课程, have experienced an increase in tuition and fees, or have received less financial aid this semester. Please review your Account Details on My Falcon Landing. 如果您有其他问题，请联系学生账户办公室.
I have a question about my student account. Who can I contact?
学生账户在这里帮助您了解您的学生账户, financial needs, and obligations. 学生账户办公室周一至周五上午8:30开放.m. to 4:30 p.m. Student Accounts can be reached via email at officeofstudentaccounts@humansinus.com or via telephone at 919.516.4127.
Direct Deposit of Student Accounts Refunds
学生会计处提供直接存款，以方便学生退款. 再也不用担心你的纸质支票可能被寄到旧地址或在邮件中丢失. Direct Deposit is more secure and faster than a paper check. 一旦学生注册了直接存款，退款将以电子方式转入学生的银行账户，而不是邮寄支票. 学生可以使用他们的支票或储蓄账户来获得退款. 支票账户或储蓄账户必须是美国境内的银行账户.
A refund to a student occurs when the University owes the student money. 由于经济援助(奖学金、助学金、贷款等)，可以退款.)被应用到学生的账户，覆盖的范围超过了所收取的费用, a departmental credit, or an overpayment. Refunds via direct deposit are processed on Friday’s. 通过纸质支票退款将每周发放一次，并邮寄到您在“我的猎鹰登陆”中显示的邮寄地址. 选择纸质支票而不是直接存款可能会延迟收到退款.
To enroll in or update direct deposit, login to My Falcon Landing and select Financial Information>Banking Information.
- 助学金存款将在学生账户处理退款后的3个工作日内存入您的银行账户.
- Prior to writing any checks or attempting to withdraw deposited funds, 您应与您的金融机构联系，以确认您的退款已存入.
- 如果你收到了你无权领取的钱，你有责任偿还.
- 如果您采取任何行动导致您的金融机构不接受转账, 在退款之前，蒙大拿州立大学不承担处理退款的责任.
- 直接存款通知将发送到您在直接存款登记时指定的电子邮件.
- Direct Deposit is only available for student refunds. 除非家长要求将资金发放给学生，否则家长PLUS贷款的收益将以支票形式发放给借款人.
- 资金必须存入美国境内的银行账户，支票账户或储蓄账户.
Please note:
*如果您通过大学工资单或应付账款直接存款, you will still need to enroll in direct deposit for student refunds.
DIRECT DEPOSIT FAQS
What are the advantages of Direct Deposit?
Funds are deposited in your bank account as soon as 3 business days, mailing address problems are eliminated, no waiting for the university to go through the process of printing, folding and stuffing envelopes, no waiting for the mail service to deliver your check, no standing in line at your bank to deposit or cash your check.
How will the money be sent to the bank?
资金将以电子方式通过银行系统发送，与直接存款工资相同. 电子资金转帐(EFT)安全，及时，方便-不再丢失邮件.
Are there any reasons why the money would not be deposited to the bank?
If you close your bank account without providing a new authorization, the transfer will be rejected by your bank and will delay your refund. 如果你输入了错误的银行账号，直接存款也会被拒绝.
What type of account can I use for Direct Deposit?
账户必须是在美国银行开立的，可以是支票账户，也可以是储蓄账户.
Can I designate more than one account for Direct Deposit? Can the money go to my parent's account number?
All funds must be deposited in one checking or savings account however, you may designate any checking or savings account you choose. 除非家长要求将资金发放给学生，否则家长PLUS贷款的剩余资金将以支票形式发放给借款人.
How long before I receive my direct deposit transaction?
在学生账户办公室处理退款后，直接存款交易通常需要3-4个工作日. 在写任何支票或试图提取资金之前，联系您的金融机构核实存款是很重要的.
当资金存入我的支票或储蓄账户时，我会收到通知吗?
直接存款通知将发送到您在直接存款登记时指定的电子邮件中.
请注意:在写任何支票或试图从您的账户中提取资金之前，您有责任与您的金融机构核实已收到资金.
I signed up for direct deposit this semester. Do I have to sign up again next semester?
No, direct deposit remains in effect as long as you are in school, or you deactivate your direct deposit.
How do I deactivate my direct deposit enrollment?
Login to My Falcon Landing >> select Financial Information >> select Banking Information
Once in Banking Information, click on “add a Bank Account”. You must confirm your current banking info. 一旦确认，切换“激活”按钮，这将取消激活银行信息. 如果您停用您的帐户，并有资格获得任何进一步的退款, 退款将通过纸质支票发送到您在“我的猎鹰登陆”中的邮寄地址.
学生会计处多久处理一次直接退款?
Direct deposit refunds are processed every Friday. 纸质支票退款将每周发放一次，并邮寄到您在“我的猎鹰登陆”中所示的邮寄地址.
如我已更改银行或户口号码，如何更改我的直接存款银行户口资料?
Login to My Falcon Landing>> select Financial Info >> select the Banking Information
在“银行信息”中，在适当的字段中输入帐户和路由号码. Click confirm once complete.